Klarna Payment Consumer Information

***Below are the actions we need you to take on 5th December, 2023***

• Wherever you make reference to Klarna Bank AB in consumer-facing UK materials, this should be changed to Klarna Financial Services UK Limited.

• Any reference to ‘Klarna’ can remain unchanged.

• If you offer regulated Financing: We’ve updated our disclosure wording to reflect the changes. You’ll also need to review all consumer-facing communications (eg. social media, email templates, webpages, FAQs, in-store materials) and ensure that the prominence guidelines are followed and the disclosures are being used where required.

Pay later with Klarna allows consumers to purchase a product direct from SharkNinja and utilize the third-party vendor to pay. The Klarna concept of try before you buy and pay in full up to 30 days later or split the cost into 3 interest-free monthly instalments.

If you have an issue when applying for Klarna, please contact their Customer Service Team directly. SharkNinja agents are unable to answer questions related to any a Klarna enquiry.

To contact Klarna please visit their website. Or call on of the below phone numbers.

Local Rate:

0203 005 0833

Freephone:

0808 189 3333

COVID-19 related:

0203 005 0834

Opening hours:

Mon – Sat 9 am – 6 pm

Closed on public holidays.

Report unauthorised transaction:

0203 005 0837

Opening hours:

24/7 availability

Klarna Terms and Conditions

Klarna’s Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply.

FAQs - Pay in 3 Instalments

FAQs - Pay later in 30 days

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