This article contains the FAQs for the C30000UK Ninja™ Foodi™ NeverStick® Premium Cookware. This supports the following SKUs: C30020UK, C30024UK, C30026UK, C30028UK, C30030UK, C30126UK, C30130UK, C30216UK, C30220UK, C30422UK, C30426UK, C30928UK, C33000UK and C35000UK. Please note this also supports the refurbished models C30020UKREFB, C30024UKREFB, C30026UKREF, C30026UKREFB, C30028UKREF, C30028UKREFB, C30030UKREFB, C30126UKREFB, C30130UKREF, C30130UKREFB, C30216UKREFB, C30220UKREF, C30220UKREFB, C30422UKREFB, C30426UKREFB, C30928UKREFB, C35000UKREF and C35000UKREFB.
- Place cookware on an appropriately sized hob ring. Induction technology only works effectively if the base of the cookware matches the size of the ring on the hob. If a ring is used that is larger than the cookware, the cookware may not be recognised and so will not heat up.
- Place cookware on a small ring. If you do not have a ring that matches the base of your cookware then select a smaller ring.
- Do not place the cookware exactly in the centre of the ring. If you do not have a ring that is smaller than the base of your cookware, then position the cookware towards the outer edge and not directly in the centre of the ring. This will allow contact between the outermost points of the base and induction coil.
- Refer to your instruction manual for your induction hob. Check which diameter of pan is suitable for which ring.
- Use high heat for boiling liquids and searing. Never leave an empty pan on high for more than 2 or 3 minutes as this can damage the pan and lead to sticking.
- Use medium-high heat for sautéing, frying and stir-frying.
- Use medium heat for reducing liquids and making pancakes, sandwiches and omelettes.
- Use low heat to warm foods, simmer ingredients or prepare delicate sauces.
Never preheat pans on high heat to speed up preheating. Excessive heat applied to an empty pan can damage the non-stick surface.
Preheat the pan for 1 to 2 minutes using the heat setting you intend to use when cooking. To determine if the pan is hot enough for cooking, simply add a few drops of water. If you hear a sizzle, the pan is ready for use. DO NOT rush the preheating process by using high heat. We recommend using lower temperatures when you first begin using your cookware to avoid overcooking and burning until you become familiar with how your pan cooks.
Hang pans on a rack or store flat in a single layer in a cupboard. If stacking or nesting cookware, gently nest the smaller pans in the larger ones. Using a paper towel or soft cloth in between pans can help protect the cooking surfaces when stacking.
Never use cooking sprays. These burn at low temperatures and will leave a residue that leads to sticking.
Your Ninja Foodi Zerostick cookware is safe for use on gas, electic, electric coil, haogen, indcution and ceramic hobs.
Ninja cookware and lids are oven and grill safe to 260°C.
If using cookware in an oven at temperatures between 200°C and 260°C, do not leave lids in oven for longer than 30 minutes.
Allow lids to cool before immersing in water.
Yes, all Ninja Foodi Zerostick Cookware and lids are oven safe up to 260°C. Easily go from hob to oven to finish cooking meats, brown toppings or bake like you can in cast iron.
The diameter of the top of the rim is the size fry pan you have.
Heated at 17,000°C, plasma ceramic particles are fused to the surface of the pan, creating a robust textured surface that interlocks with our exclusive coating for a superior bond.
There are 2 reasons you could hear a noise while using your cookware on the hob. The first is if the dot induction plate was not dried thoroughly and water gets between the stainless steel induction plate and the pan—this can cause a popping noise until the moisture evaporates.
This is normal and will not effect cooking performance. The second reason could be the lid of the cookware. Moisture can get trapped between the glass and the stainless steel rim around the glass and cause a popping/crackling/hissing sound. Or as the lid heats up and the glass and stainless steel start to expand slightly, rubbing can occur from the thermal expansion and create a noise.
Shorter handles, high cooking temperatures and longer cooking times may cause handles to get hot. Exercise caution when cooking on the hob and always use a potholder or oven gloves to prevent burns when removing from the oven.
Your product is covered by our Zerostick 10 year replacement guarantee - including the non-stick (when used as directed in the use and care guide)
Visit ninjakitchen.co.uk to register and learn more.
If you notice grease or discoloring on the stainless steel handles or stainless steel induction base, clean thoroughly with baking soda and white vinegar, then wipe with a sponge or soft cloth.
Pans can be hand-washed or cleaned in the dishwasher once cooled. Never immerse a hot pan in cold water, as this may lead to irreparable warping.
CLEANING & CARE
Remove all packaging and wash cookware before first use. Allow cookware to cool completely before washing. Never immerse a hot pan in cold water, as this may lead to irreparable warping. Always clean cookware thoroughly after use, as grease build-up over time can lead to food sticking.
If you notice grease or discolouring on the stainless steel handles or stainless steel induction base, clean thoroughly with bicarbonate of soda and white vinegar and then wipe with a sponge or soft cloth.
Use automatic dishwashing detergent without bleach or citrus additives. Prolonged, regular dishwashing may eventually mark or discolour your cookware. If regularly washed in the dishwasher, some darkening of the exterior of the base may occur—this is normal and will not affect cooking performance.
Use mild washing-up liquid. Abrasive pads and sponges should only be used if they are approved for use on non-stick cookware. DO NOT use harsh cleaners or abrasive pads for non-stick cookware as they can damage cookware.
Wait until your pan cools and soak it in warm water, use a non-abbrasive sponge or towel to remove any debris.
Overheating your pans can lead to food burning and sticking or if you used an abrasive cleaning tool that could damage the cooking surface, it can cause food to stick.
If cooking on a gas range, do not allow the flame to rise along the outside of the pan, as this may lead to discoloration.