This article contains the FAQs for the QB800UK Ninja® Master Prep® Advantage.
Are the blades rust proof?
Yes, the blades are made with a high quality stainless steel that is rust-proof & dishwasher safe
Is it OK to put the Ninja Master Prep in the dishwasher?
Yes, all of the Ninja Master Prep parts are dishwasher safe EXCEPT the Power Pod. It is recommended to use the top rack of dishwasher for the blades, lids and splash guards.
Food is unevenly chopped:
Either you are chopping too much food at one time, or the pieces are not small enough. Try cutting the food into smaller pieces of even size, and processing smaller amounts per batch.
Food is chopped too fine or is too watery:
The food has been over-processed. Use brief pulses or process for shorter time. Let blades stop completely between pulses.
Motor doesn’t start, or blades don’t rotate.
Check that the plug is securely inserted into the plug socket. Check that the Splash Guard, and Power Unit are securely in place.
Can the blades be sharpened?
No, never try to sharpen blades!
Cannot achieve snow from ice:
Do not use ice that has been sitting out or has started to melt. For best results use ice straight from the freezer.