This article contains the FAQs for the AG300UK Series Ninja® Foodi® Health Grill. This supports the following SKUs: AG300UK, AG301UK and AG301UKCO. Please note this also supports the refurbished models AG301UKREF and AG301UKREFB.
The splatter guard should be cleaned after each use and is dishwasher safe. Over time, the splatter guard front tabs and frame may accumulate grease buildup. Soaking the splatter guard overnight will help soften the baked-on grease. After soaking, use the cleaning brush to remove the grease from the stainless steel frame and front tabs.
Preheating is highly recommended for best results. Skip preheating by selecting the function again after you press the START/STOP button. However, you cannot override preheating when using the Grill function.
The unit is off. Press the power button to turn it back on.
Yes, but use the proper breading technique. It is important to coat foods first with flour, then with egg and then with bread crumbs. Be sure to press the bread crumbs onto the food so they stick in place. Loose breading may be blown off by the unit’s powerful fan.
Occasionally, the fan will blow lightweight foods around. To prevent this, secure loose food (like the top slice of bread on a sandwich) with cocktail sticks.
For consistent browning, make sure ingredients are arranged in an even layer on the bottom of the crisper basket with no overlapping. Shake loose ingredients during cooking for consistent crispiness.
Do not add food until preheating is complete. For best results, check progress throughout cooking and remove food when desired level of brownness has been achieved. Remove food immediately after the cook time is complete to avoid overcooking.
When the lid is opened during a cooking function, the unit will automatically pause.
When using the Grill function, always select the recommended temperature setting. Recommended settings can be found in the Quick Start Guide/Inspiration Guide. Make sure the splatter guard is installed.
Let the unit preheat before adding ingredients.
When the unit is warm from previously being used, it will not require the full preheating time.
This is a progress bar indicating how far along you are in the preheating cycle.
The unit is not functioning properly. Please contact Customer Service at 0800 862 0453.
The pot is not installed in the unit.
The lid is open and needs to be closed for the selected function to start.
The unit has completed its Grill preheating and it is now time to add your ingredients.