This article contains the FAQs for the QB1001UKBK Ninja® Master Prep® Professional.
Are the blades rust proof?
Yes, the blades are made with a high quality stainless steel that is rust-proof & dishwasher safe
How many Watts is the Master Prep Professional?
It is 500 Watts, that operates on 220/240V with 50/60Hz of electrical power.
Can I get additional parts (blades, containers, cups, etc) for my Ninja Master Prep Professional?
How long can I use the Ninja for?
Never use the Ninja for more than 20 seconds without a pause. Never use the Ninja when it is empty.
How do I care for my Ninja Master Prep Professional
Do NOT immerse the power head into water or any other liquid. Use a damp sponge to wipe clean. All containers, splash guards, blade sets and storage lids are dishwasher safe. It is recommended to place the blade sets, splash guards and storage lids on top rack of dishwasher. Use extreme caution when cleaning & handling the blades. Always store blades in containers or safe area.
Is it OK to put the Ninja Master Prep in the dishwasher?
Yes, all of the Ninja Master Prep parts are dishwasher safe EXCEPT the Power Pod. It is recommended to use the top rack of dishwasher for the blades, lids and splash guards.
Food is unevenly chopped.
Either you are chopping too much food at one time, or the pieces are not small enough. Try cutting the food into smaller pieces of even size, and processing smaller amounts per batch.
Food is chopped too fine or is too watery.
The food has been over-processed. Use brief pulses or process for shorter time. Let blades stop completely between pulses.
Food collects on splash guard/safety cover or on the sides of the pitcher or bowl.
You may be processing too much food. Turn the machine off. When the blades stop rotating, remove the power head, and the splash guard. Remove some of the food being processed.
If something happens to my unit that was purchased online, or in a retail store how do I take advantage of the guarantee?
Please see details on the guarantee page in your user manual.
How much do the containers hold?
The pitcher holds 1.5Litres
The bowl holds 1.1Litres
The chopper holds 500ml
Will the Ninja Master Prep Professional blend vegetables and fruits into drinkable liquids?
The Master Prep Professional is not a juice extractor, but it will blend whole fruits and vegetables into liquid form, you may need to add additional liquids or ice to reach the consistency you desire
What are the pitcher, bowl and chopper made of?
BPA-Free SAN Plastic
Motor doesn’t start, or blades don’t rotate.
Check that the plug is securely inserted into the plug socket. Check that the Splash Guard, and Power Unit are securely in place.
Can the blades be sharpened?
No, never try to sharpen blades!
Can I use the blades for the chopper in the pitcher and the pitcher in the chopper?
No, each blade set is specifically designed for its designated container.
Can I make hot soup in my blender?
Do not blend hot, steamed, or cooked ingredients into soup in the Ninja Master Prep Professional until they have cooled to room temperature first. It will not create hot soup from cold, raw ingredients.
Cannot achieve snow from ice.
Do not use ice that has been sitting out or has started to melt. For best results use ice straight from the freezer.