Purchased directly from NinjaKitchen UK
If you have purchased your Ninja Product directly from our website, we have you covered. Your product will automatically be registered for the extended guarantee period (the length of the extended guarantee is dependent on the product and the model).
Purchased from a 3rd party retailer we supply
You can register your guarantee online within 28 days of purchase. To save time, you’ll need the following information about your machine:
- Date you purchased the machine (receipt or delivery note)
- To register online, please visit
Please note that refurbished units have a 1 year guarantee.
- The 2 years guarantee will only cover your product from the date of purchase.
- Please keep your receipt at all times. Should you need to use your extended guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.
If you have any concerns within the first 2 years of the guarantee period, please contact our Customer Service Team and we will go through troubleshooting and advise on the best course of action. Please note refurbished unit only have 1 year guarantee.
What are the benefits of registering my Ninja guarantee?
When you register your guarantee, we’ll have your details to hand if we ever need to get in touch. You can also receive tips and advice on how to get the best out of your Ninja product and hear the latest news about new Ninja technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.
What is covered by the Ninja guarantee?
Repair or replacement of your Ninja product (at SharkNinja's discretion), including all parts and labour. A Ninja guarantee is in addition to your legal rights as a consumer.