Get support anytime using our FAQs, instruction booklets, troubleshooting guides and helpful videos here.
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Find information on your shipment and returns information here.
Get in Touch
Our Shark® experts are here to help. Live agent support is available:
Monday – Friday between 8:00am - 8:00pm
Saturday between 9am - 7pm
Sunday and UK Bank Holidays between 10:00am - 6:30pm
Submit a Form - Contact Us
To streamline your support experience, please have your product ready when you call. We'll offer a one-way video session for a quick and accurate resolution. Your cooperation is appreciated!
Before calling, please note:
To comply with UK and EU data protection laws, SharkNinja Customer Care representatives are permitted to talk directly to the account or Citizens Advice Bureau holder.