Product Support
Get support anytime using our FAQs, instruction booklets, troubleshooting guides and helpful videos here.
Order parts and accessories here.
Register Warranty
Register your Shark warranty here.
Guarantee & Returns
Find information on your shipment and returns information here.
Get in Touch
Our Shark® experts are here to help. Live agent support is available:
Monday – Friday between 8:00am - 8:00pm
Saturday between 9am - 7pm
Sunday and UK Bank Holidays between 10:00am - 6:30pm
Submit a Form - Contact Us
Telephone Support:
To streamline your support experience, please have your product ready when you call. We'll offer a one-way video session for a quick and accurate resolution. Your cooperation is appreciated!
Before calling, please note:
To comply with UK and EU data protection laws, SharkNinja Customer Care representatives are permitted to talk directly to the account or Citizens Advice Bureau holder.
PayPal Enquiries
For PayPal enquiries please contact PayPal Customer Service:
0800 368 7155
PayPal FAQ's can be found by clicking here.